HealthTap.com Reviews
(Rated by 1710 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
99
$OFF99
$OFF99
$OFFOverall Rating
4.0
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy4.5
- Price & Quality4.7
- Good Value5.0
- Shipping & Delivery5.0
- Customer Service5.0
Recent Customer Reviews (14)
Leó Kárason
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Heather Wiggins
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Max Schuhmacher
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August Carlsen
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Elliot Sanderson
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Kagir Rushisvili
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William Stacy
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Morten Kristiansen
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Henry Sanderson
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Tia Berry
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HealthTap.com Pricing
Basic Plan
$80 per visit
Prime Plan
$30 per visit, plus $15 monthly subscription fee
Membership
$55 for three months or $180 yearly
Video appointments
$44
Payment Methods
Accepted Payment Options:
Prices for items on Healthtap.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Payment Process
- Payments can be made online during the checkout process.
- For HealthTap.com credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
HealthTap.com Pros & Cons
Pros
1
24/7 Access: HealthTap provides 24/7 access to a large network of qualified physicians, dentists, and clinical psychologists.
2
Clear Pricing: The service offers clear pricing with one flat charge per consultation or a monthly Prime plan for unlimited visits.
3
AI-Based Symptom Checker: An AI-based symptom checker guides users toward getting the help they need.
4
Free Physician Answers Library: A free library of questions answered by doctors is available for anyone to use.
5
Personalized Care: Users can choose and keep one doctor for ongoing advice and prescriptions by video or text.
6
Comprehensive Care: The platform offers comprehensive care, including symptom checking, consultations, and prescriptions.
CONS
1
Insurance Issues: The Prime plan does not accept insurance, and prescription costs are not included.
2
Technical Difficulties: Users have reported technical difficulties, including billing errors and issues with the website design.
3
Limited Doctor Network: Some users have experienced a very limited doctor network, which can lead to issues with specialist referrals.
4
Prescription Issues: There have been instances where prescriptions were not filled due to the doctor not being active or the pharmacy declining coverage due to a misspelled name.
5
Customer Support: Poor support staff response has been reported in cases of billing errors and other issues.
HealthTap.com Features and Benefits
Features
24/7 access
to a large network of qualified physicians, dentists, and clinical psychologists
Video chat
with the first available doctor, including evenings, weekends, and holidays
AI-based symptom checker
that can guide you toward getting the help you need
Clear pricing
with one flat charge per consultation or a monthly Prime plan for unlimited visits
Free physician answers library
where you can find answers to common health questions
Complete medical profile
available in the HealthTap app, allowing you to view lab records, prescriptions, and consultation notes at a glance
Convenience
Access to healthcare professionals anytime, anywhere
Affordability
Clear pricing makes it easy to understand what you're paying for
Comprehensive Care
From symptom checking to consultations and prescriptions, all in one place
Personalized Care
Choose and keep one doctor you love for ongoing advice and prescriptions by video or text
Trustworthy
HealthTap doctors are trained to know what is safe to treat virtually, so they can be upfront about being unable to manage any conditions or health issues that require in-person care
Basic Plan
$80 or copay per visit with most major medical insurance covering part or all of the cost per visit
Prime Plan
$30 per visit plus $15 monthly subscription fee including unlimited visits, prescription discounts, and ability to choose your own personal care doctor
Membership
$55 for three months or $180 for a yearly subscription which includes $44 video appointments with your own doctor